Chubb Electronic Security provides service and maintenance offerings, which safeguard customer investment and ensure business continuity.

Service is offered for both product and field based system solutions on both a contract and a do-and -charge basis.  Maintenance contracts offered include “scheduled maintenance” and ad hoc services for special functions, including Video CCTV.

When sophisticated electronics and electro-mechanical systems are installed in mission critical environments, proper diagnostic and reporting is critical to ensuring that response to failure is proactive and pre-emptive. 

To enable this to be provided Chubb Electronic Security have tried and tested “system diagnostics and lifecycle monitoring solutions” that would provide the customer peace of mind knowing that potential failure diagnostics would trigger pre-emptive responses that will reduce the possibility of a catastrophic failure.

Chubb Electronics Security works with client IT departments and service staff to setup a proactive diagnostics monitoring regime that would deliver pre-emptive advice directly to the first responders so that corrective responses can be tailored to meeting the potential site requirements.

Sophisticated technology developed by the research division of Chubb Electronic Security’s parent , United Technology Research Centre,  that predict and detect; video obscuration, false alarm triggers, video analysis of smoke (before a fire), heat, loitering, movement, overstay, temperature, etc

In an IT environment Chubb Electronic Security measure key parameters from every IP device – resulting in Lifecycle uptime reporting, network congestion or data flow issues and pre-emptive device failure reporting.